Can’t remember your account password? That’s ok! Just enter the sign-in page, tap “Reset Your Password”, enter your email address and we’ll send you the instructions.Keep in mind that your app store credentials will not work here, as this is a separate account. If you do not yet have one, simply create it now!You can [...]
You can pin an app's screen to keep it in view until you unpin it. For example, you can pin an app and hand your phone to a friend. With the screen pinned, your friend can use only that app. To use your other apps again, you can unpin the screen. Turn on screen pinning 1. Open [...]
Guided Access limits users to one specific app, preventing them from switching to another program or returning to the Home screen. Enable Guided Access on iPhone/iPad: 1. Launch the Settings app on your iPhone or iPad.2. Tap on General.3. Tap on Accessibility.4. Tap on Guided Access under the Learning section.5. Tap the switch to turn [...]
Please contact our mobile support team with every issue. Make sure you provide a detailed description of the problem as possible, including screenshots and any additional piece of information that could lead us to help you quickly. Start by selecting "Support" from the app's side-menu, then click on "Send us an Email", and remember to [...]
To delete a video, simply uncheck the HEART ❤ icon located on the video’s thumbnail. This can be done from every screen, where the video thumbnail appears, including from the in-video player controller.
You can easily add videos to your offline library, to be played later without a network connection. Your offline library can offer shuffle or binge playing. 1. To download a video, simply click the DOWN-ARROW ⬇️ icon that appears at the bottom-right corner of the video thumbnail. 2. It is also possible to do it using [...]
You can easily add videos to your favorites playlist, for shuffle or binge playing, and to keep all your little one’s favorite videos in one place. To add a video, simply click the HEART ❤ icon that appears at the bottom-right corner of the video thumbnail. In addition, it’s possible to do so using the [...]
1.On the Home screen, tap Settings.2. Tap App and iTunes Stores.3. Tap your Apple ID.4. Tap View Apple ID. You might need to sign in.5. Under Subscriptions, tap Manage.6. Tap the subscription that you want to manage. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic [...]
1. Go to payments.google.com.2. Along the left side of your screen, select Bills and Accounts.3. Select the subscription you want to cancel > Cancel subscription. Important: Uninstalling an app will not automatically stop your subscription. You must cancel it first to end your subscription. If you uninstall the app without canceling your subscription, you will [...]
To watch offline videos you must have an iOS device (iPhones & iPad). For Android devices, this feature is not yet possible, but we are working to make it available ASAP. Stay tuned!Note that our educational games still require online connectivity.