How to check the subscription status for my account?

Enter http://www.icanapp.com/ and tap SIGN IN to manage your account and check your subscription status. On this page, you can also make more actions such as resetting your password or update your account credentials.

By |2021-03-17T03:49:56-07:00March 17th, 2021|Comments Off on How to check the subscription status for my account?

I forgot my password. How do I reset it?

Keep in mind that your app store credentials will not work here, as this is a separate account. If you do not yet have one, simply create it now!You can also manage your account via http://www.icanapp.com/

By |2021-03-17T03:53:43-07:00March 17th, 2021|Comments Off on I forgot my password. How do I reset it?

How to purchase a subscription?

In order for you to enjoy our content on all devices with the app installed, you must create your account. To access the sign-up page, simply click on any premium video in the app, bypass the parental gate code, and follow the on-screen instructions. Once your account is created, or upon signing-in to an existing [...]

By |2021-03-17T03:47:29-07:00March 17th, 2021|Comments Off on How to purchase a subscription?

Can I use my subscription on multiple devices?

Yes - We are very glad to say that with our app, you can access your purchase on any device with just one account! Simply access the login page, enter your email and password, and enjoy full access to your videos, games, and more.

By |2021-03-17T03:53:05-07:00March 17th, 2021|Comments Off on Can I use my subscription on multiple devices?

How do I make my Android Phone child-proof? (Android 9.0+)

You can pin an app's screen to keep it in view until you unpin it. For example, you can pin an app and hand your phone to a friend. With the screen pinned, your friend can use only that app. To use your other apps again, you can unpin the screen. Turn on screen pinning 1. Open [...]

By |2021-03-17T04:15:03-07:00December 25th, 2019|Comments Off on How do I make my Android Phone child-proof? (Android 9.0+)

How do I make my iPhone/iPad child-proof? (iOS)

Guided Access limits users to one specific app, preventing them from switching to another program or returning to the Home screen. Enable Guided Access on iPhone/iPad: 1. Launch the Settings app on your iPhone or iPad.2. Tap on General.3. Tap on Accessibility.4. Tap on Guided Access under the Learning section.5. Tap the switch to turn [...]

By |2021-03-17T04:12:53-07:00December 25th, 2019|Comments Off on How do I make my iPhone/iPad child-proof? (iOS)

I have a problem, but can’t find answers in the FAQs

Please contact our mobile support team with every issue. Make sure you provide a detailed description of the problem as possible, including screenshots and any additional piece of information that could lead us to help you quickly. Start by selecting "Support" from the app's side-menu, then click on "Send us an Email", and remember to [...]

By |2021-03-17T04:13:09-07:00October 23rd, 2019|Comments Off on I have a problem, but can’t find answers in the FAQs

How to add videos to your offline library? (iOS only)

You can easily add videos to your offline library, to be played later without a network connection. Your offline library can offer shuffle or binge playing. 1. To download a video, simply click the DOWN-ARROW ⬇️ icon that appears at the bottom-right corner of the video thumbnail. 2. It is also possible to do it using [...]

By |2021-03-17T04:13:34-07:00October 23rd, 2019|Comments Off on How to add videos to your offline library? (iOS only)

How to add videos/games to your favorites playlist?

You can easily add videos to your favorites playlist, for shuffle or binge playing, and to keep all your little one’s favorite videos in one place. To add a video, simply click the HEART ❤ icon that appears at the bottom-right corner of the video thumbnail. In addition, it’s possible to do so using the [...]

By |2021-03-17T03:43:19-07:00October 23rd, 2019|Comments Off on How to add videos/games to your favorites playlist?